FAQs
We use 100% genuine full grain leather known for its durability, rich texture, and ability to develop a beautiful patina over time. No cheap PU or bonded leather just the real deal.
Absolutely! We offer custom engraving, embossed initials, and even unique designs upon request. Just select the customization option when ordering, or reach out to us for special requests.
Processing time: 1-2 business days for Standard orders: 1-3 days for customized bags.
Shipping time: Singapore: 3-5 business days
Yes! We ship worldwide. Enjoy FREE shipping on all orders over $150
Avoid prolonged exposure to direct sunlight and water.
Use a leather conditioner every few months to keep it soft and hydrated.
Store in a cool, dry place when not in use.
If it gets wet, let it air dry naturally don’t use a hairdryer!
We stand by our craftsmanship. If your bag arrives with a defect, contact us within 7 days of delivery, and we’ll either replace it or offer a full refund.
Standard bags: 30-day return policy if unused and in original condition.
Customized bags: Since these are made just for you, we can’t accept returns unless there’s a defect.
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